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Audio Visual Service Engineer

2021-11-19 11:19:142021-12-16 AV Jobs
Job Type Permanent Full Time
Location Derby and Sheffield
Area Derbyshire, England Derbyshire England Derby and Sheffield
Sector EngineerEngineer - Audio VisualEngineer - InstallerEngineer - Technical Support
Salary £30000 Per Annum doe plus company vehicle and benefits
Currency GBP
Start Date ASAP
Advertiser AV Jobs
Job Ref AV30095
Description
The Opportunity

The main role here is to maintain and develop excellent customer relations whilst providing technical support for client accounts. As part of the role, you will be issued with a company vehicle, hand and power tools and IT equipment with relevant software to carry out the necessary duties of your role.

Key responsibilities:

Maintain high levels of customer service through onsite attendance and remote technical support
Field service engineering work as required, mainly health checks and service calls
Ensure fault resolution is to Client satisfaction; ensuring the commercial impact of the account is upheld and shall be responsible for the management of and timely updating of fault tickets.
Onsite Service Engineering covering client sites as required
Traveling to Client sites (including Northern Ireland travel when required)
Site and event coordination and support
Preventative Maintenance calls as required
Rotation of client sites as required
Site surveys
Small works installations, including handover to Client
Attend the Head Office based in Northern Derbyshire/South Sheffield where necessary
Ongoing training can and will be provided in relevant fields

Based in company's office in Derby/Sheffield, the role is mainly field based throughout the UK. Salary circa £30k p.a. plus company vehicle and benefits

Your Skills and experience
The successful candidate will -

Possess a good technical knowledge of Electronics and Audio-Visual Systems and ideally Extron video, DSP and control systems
Knowledge of terminating audio, video, CAT5/6 cabling
CSCS and ECS qualified but not essential
IPAF and/or PASMA
Full UK Driving licence is required
Ideally, some rack building experience

The Organisation

Our clients offer a full range of Audio Visual services to businesses and residential clients throughout the UK. Ongoing training is offered to all employees

The Recruiters

AV Jobs are the No. 1 Audio Visual recruiters in the UK and rest of Europe. We work with clients and candidates alike to ensure the right fit for every job, every time.
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