Audio Visual Apprentice Technician

AV Technician Apprentice

D & A MEDIA LTD

The Apprentice Field Engineer will learn to be able to build systems by reading through Statement of Work documents, viewing, understanding & adhering to schematic drawings. You will regularly communicate answers to complex questions & respond to detailed inquiries regarding technical issues & the resolutions.

Apprenticeship summary

• Annual wage. £20,000.00 
• Working week
  Exact days and shifts to be confirmed.
  Total hours per week: 40
• Expected duration
  24 Months
• Possible start date
  20 Nov 2023
•  
• Apprenticeship level
  Higher 
  Level 5 (Higher National Diploma)

What you will do in your working day

• Have a friendly, professional, communication style and approach to customers and colleagues, during daily interaction on job sites, in varying conditions and stages of a project
• Communicate daily technical and site-specific information to the project team in a comprehensive, thorough, and detailed manner
• Provide any and all post installation documentation, including red lined drawings, network information, MAC addresses, etc. back to Project Management
• Enjoy working effectively and efficiently with support from other members of the engineering team
• Showcase your organisation and communication skills by attending site surveys to check in with clients and site managers
• Deliver professional first and second fix installation in commercial properties going above and beyond customer expectations
• Installing, testing, fault finding and servicing audio visual systems and ensuring jobs are on track to be completed to the agreed timescales
• Navigate your way around a variety of Videoconferencing, meeting room, AV and Digital Signage projects both onsite and in the pre-production phase, working to deliver all projects to the highest standards
• Maintain complete and accurate project documentation and records
• Be responsible for successfully completing assignments on time and within budget and communicate effectively to the project team if budget and/or timeline is in jeopardy
• Conform to company technical standards and practices

The training you will be getting

• Level 5 Audio Visual Apprenticeship Standard 
• Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
• All training will be completed at the employers site

You will become proficient at rack building, AV installation and configuration & the master of terminating Cat5 & 6, XLR, 232 cntrl, BNC, EDAC. You will also learn the following skills;

• Undertake a program of attaining several Health and Safety Accreditations
• System cabling and installation of mounts, screens, and other equipment to ceiling and walls
• Installation and setting up of video conferencing systems and video walls
• Testing audio, visual and communication quality on installation and fine-tuning for optimum result
• Working alongside audio and control programmers and the tech services desk to deliver a full solution to our clients when conducting your installation
  Performing hands on Client training upon completion of project.
• Remain calm and focussed and enjoy the challenge of deep-diving to solve technical issues whilst maintaining a positive can-do helpful attitude at all times
• Perform the installation, replacement and/or configuration of integrated system components, networked Video Conferencing Codecs, networked AV Control Systems and networked Audio DSP Devices
• Proficient with MS Office, Computer Networks and a good working knowledge of Networking and diagnosing network faults
• Test and commission final installation of entire system prior to Client handover including full installation set-up, calibration and operation of DSP-based audiovisual components and networked AV control systems
• Daily communication to Project Management and Team, conveying project status including immediate communication of any issues which may impact successful, timely completion of project
• Provide post-installation support in transition to D&A Media tech services department
• Installation and setting up of video conferencing systems and video walls
• Test and commission final installation of entire system prior to Client handover including full installation set-up, calibration and operation of DSP-based audiovisual components and networked AV control systems
• Working alongside audio and control programmers and the tech services desk to deliver a full solution to our clients when conducting your installation

What to expect at the end of your apprenticeship

Potential of a permanent role with the organisation on successful completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness

Qualifications

NVQ or SVQ Level 3 or equivalent IT (Grade C) Essential

Things to consider

There may be lifting of screens for digital signage and meeting room installations. A clean driver’s licence is preferred.

About the employer

D&A Media provide Audio Visual, Digital Signage, Telecoms, and Managed Print installations and ongoing support, building relationships with your inhouse IT Team and providing additional technical support for customers across multiple integrated technologies.

Employer

D & A MEDIA LTD

http://www.damedia.co.uk/

Address

8-10 SIRDAR ROAD

BROOK ROAD INDUSTRIAL ESTATE

RAYLEIGH

Essex

SS6 7XF

Training

Training provider

Middlesborough College

Apprenticeship standard

Audiovisual technician 
Level 5 (Higher national Diploma)

To apply please send your CV and a covering email to

Shannon Green

finance@damedia.co.uk