Digital Signage Technician
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| Job Type | Permanent Full Time |
| Location | Greater Manchester |
| Area | Greater Manchester, England |
| Sector | EngineerEngineer - Audio VisualEngineer - ServiceEngineer - Commissioning |
| Salary | £30000 - £32000 Per Annum doe plus overtime, company van, laptop |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | AV30334 |
| Job Views | 198 |
- Description
- The Opportunity
Our clients are specialists in digital signage solutions, and have designed, installed and maintained a vast array of large format screens throughout the UK and Europe Due to expansion they are now looking to expand in their Service and Maintenance Department, and looking for Digital Signage Service Maintenance Engineers.
In this role you will be responsible for the day to day on site support and maintenance of digital and traditional signage throughout the region.
Main responsibilities will include; to maintain, manage and service clients' inventory and work proactively within the service team. As part of this responsibility you will be required to ensure that the digital and traditional signage sites managed for clients are maintained and fixed within the clients' strict SLAs.
Role Responsibilities
Maintenance of Digital and Traditional signage (standalone units, Video Walls and LED displays both indoor and outdoor)
Site Management
Health Safety Site Management of yourself and other on site
Ensure good housekeeping on site and within the warehouse space
Manage tools and spares within company vehicles and warehouse space
Maintenance of displays and related technology
Safe and careful maintenance of displays, ensuring not to physically damage the
displays/modules.
Clean displays as and when required
Basic understanding of schematic drawing and site documentation to support a “fix first
time” mentality
Good understanding of the technical aspects of digital signage and networks as well as
strong computer skills
Ensure concise end of shift reports are completed and added to internal reporting
systems
Ensure our clients and technical service desk team are informed thorough our internal
helpdesk system
Ensure all equipment is tested prior to shift starting
Safe operation of access equipment/ tools
Commissioning of New displays
Reactive repair of Traditional signage such as: Wayfinding, LED Lettering, Safety Signs
Reactive repair/ fix of digital signage- ie. Module replacement, PC replacement,
alignment, Processor configuration
Other Responsibilities
Working with team in amending RAMS for locations if circumstance change/ completing
Dynamic Risk assessments
Work within Installation team if required on New Build
Responsible for the cleanliness and state of currently assigned company vehicle
Build relationships with our suppliers and vendors to ensure support
Based in or around Manchester, salary is £30k-£32k plus overtime, company van, laptop and phone allowance. Working hours are either 8-4pm or 10-6pm but are flexible and there is a requirement for night working and supporting weekend on-call one in 4.
Your skills and experience
The position requires a solid background in providing experience within the DOOH/ Signage/IT/ AV Sectors. Experience in managing signage systems and working with clients to advise and proactively resolve onsite faults would be extremely advantageous.
This is a field based role and will be predominantly based in the home region of the technician however due to the nature of the business the candidate will also be required to travel to other regions and abroad to assist in works from time to time.
This is a key position and carries with it a responsibility to maintain our client's reputation with their new and existing clients.
The Ideal Candidate will have:
Good verbal and written communication skills
Experience working with a helpdesk system
Competent IT knowledge (Inc Microsoft Office/Google products)
Extensive on-site service and maintenance experience
Experience and working knowledge of display / AV and computer hardware / software
Experience of working at height (IPAF qualification preferred but not required)
The ability to resolve and diagnose faults as they are encountered but understand when
to refer to others for assistance
The ability to work using your own initiative as well as work within a team
Good people skills and customer service ethic
Flexibility
Problem solving skills
Organisational skills
Punctuality
The ability to multitask
Ability to make decisions under pressure and deal with complaints
A clean and full driving licence
The ability to conduct behaviour and attitude in an appropriate and professional manner
Training Qualifications Desirable:
IPAF PAL Licence - 1b, 3a and 3b preferred but non essential
PASMA - preferred but non essential
Working at Height
Manual Handling
The Organisation
Our clients are specialists in digital signage solutions, and have designed installed and maintained a vast array of large format screens throughout the UK and Europe in Airports, Railway Stations, Shopping Malls and major retailers as well as DOOH.
The Recruiters
AV Jobs are the UK's No. 1 specialist Audio Visual recruiters, working with clients and candidates to ensure a perfect job fit every time.