Audio Visual Technical Solutions Manager
| Job Type | Permanent Full Time |
| Location | Marlow |
| Area | Bucks, England |
| Sector | Engineer - DesignManagerManager - ProjectManager - OperationsManager - Service Delivery |
| Salary | £50000 - £60000 Per Annum Doe plus benefits |
| Currency | GBP |
| Start Date | ASAP |
| Job Ref | AV30455 |
| Job Views | 5 |
- Description
- The Opportunity
This is an exciting opportunity to join our client's team and lead in the technical delivery of some fantastic Interactive Digital Signage solutions and AV projects for numerous high profile retail and leisure clients.
One of the primary functions is to collaborate with the Technical Director and Sales Team to deliver pre-sales support and excellent technical delivery for proof of concept and deployments to effectively influence customers at all levels throughout the decision making process. This includes system designs specification, installation planning and service/maintenance planning.
You will be working closely with technical and non-technical individuals across the organisation and their clients to develop optimum solutions to meet their requirements and budgets. This role will require you to keep up to date with the latest products and standards within AV and interactive solutions within the retail industry, to offer the most competitive and robust solutions currently available.
Once a proof of concept has been successful and a project won for delivery, you will oversee the project team on technical delivery and support any technical issues from installers, clients and professionals relevant to the project.
Key Responsibilities:
Act as a technical and solution specialist able to support the sales team's requirements and develop the relationship with the customer, inspiring confidence in our client's ability to understand their needs and deliver an unparalleled service level.
Understand and evaluate the technical needs of a customer, focusing on best technology to achieve within budget, the customer journey and the effective maintenance of solutions.
Work with the project team to deliver proof of concept, revisions and deployment solutions to customers via meetings, calls and on site when required
Ownership of high level diagrams on system design demonstrating solution capabilities
Deliver customer consultancy on solution design including road mapping
Support and work with the production delivery team to brief technical instructions for deployment and roll outs, and with the engineer team for training and QA for onsite installations
Based in Bucks, salary will be £50k-£60k p.a. doe plus benefits.
Your skills and experience
This role requires a technically strong AV systems integration expert, who also understands IT network infrastructure and how it applies to AV solutions. Must have a proven track record in delivering high value AV technology projects, preferably in the retail and leisure sectors.
You must demonstrate a strong knowledge of field based AV engineering, maintaining and operation, ideally with a prior background working in a professional services and implementation role at senior level, particularly within a similar industry.
You will have a working understanding of AV solutions, their design, installation and testing and of current AV technologies including; digital signage, display technology, interactive technologies for customer engagement.
A working experience and understanding of all current media playback solutions like Brightsign, Nexmosphere sensor solutions and Web based HTML/ Javascript applications is highly desirable.
A comprehensive understanding of IT solutions, using 4G/5G Routers/ Starlink and the effective secure management of all equipment remotely.
A good understanding of the OSI 7 Layer model and how it is used practically on all systems.
Our client additionally operates as an ISP for some of its customers, and runs its own equipment connected directly to the internet, giving them greater control over clients systems.
An understanding of Enterprise IT security would be advantageous, but is not essential.
A good knowledge of Project Management best-practice and methodologies, would be useful.
As well as being technically accomplished, you will also need to be a strong communicator, able to work with a variety of individuals with varying degrees of technical knowledge, including clients, sales teams, installation engineers and IT Managers.
The Organisation
Our client is a successful and well-established business which continues to grow. They provide their clients with a unique blend of commercial, creative and technical expertise, delivering bespoke, best-in-class, customer-focused, digital signage solutions.
The Recruiters
AV Jobs are the UK''s No. 1 specialist Audio Visual recruiter and work with clients and candidates to ensure a perfect job fit every time.